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This policy explains exactly what information bdg44 collects when you use our platform, how we store it, and what choices you have over it. Your access to this platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — your name, contact information and the credentials you choose. When you make a deposit or withdrawal through Nagad, Upay or Bank Transfer, we record the transaction reference, amount and timestamp so your wallet history stays accurate and disputes can be resolved quickly. We also collect device and session data — such as browser type and IP address — to keep your account session stable and to detect unusual access patterns that could indicate unauthorised use. We do not sell your personal data to third parties. Data we collect is used only to operate your account, process transactions through the payment channels you select, and respond to support requests you raise. Cookies placed on your device help us keep you logged in across a session and remember your display preferences. You can adjust cookie settings through your browser at any time; doing so may affect how certain parts of the platform display. All data handling described here applies only where permitted by your local law and eligible regions.
Transaction references linked to your Nagad deposits and withdrawals are stored in your account wallet history for your review.
Upay payment records are retained as part of your transaction log, visible when you log in and check your account dashboard.
Bank Transfer details you submit are held only as long as necessary to verify and complete the transaction, then retained per our standard retention period.
This policy covers the data we handle directly through your bdg44 account. It does not extend to third-party services you access through links on our platform, nor does it govern how external payment processors handle data on their own systems. Review each third party's own policy where that matters to you.
Any data you submit when creating or logging into your account — credentials, contact details, security answers — falls within this policy. We control how that data is stored and who can access it internally.
Records of deposits and withdrawals made through Nagad, Upay or Bank Transfer are covered here as account wallet data. The payment processor's own handling of the transfer sits outside our policy scope.
Your browsing activity within the platform — which game categories you open, session duration, device type — is collected by us and covered by this policy, used only to maintain your session and improve navigation.
Links from our platform to external sites, studios or payment portals lead to services with their own privacy terms. Once you leave our platform, this policy no longer applies to data collected by that external service.
You have clear, actionable choices over the data we hold on you. Log into your account dashboard to view the personal details and transaction records we have on file — your wallet history, registered contact information and session log are all visible there. If any detail is wrong — a misspelled name, an outdated phone number, an incorrect email address — you can correct it directly through the account settings page. For anything you cannot edit yourself, raise a support request and our team will update the record on your behalf. If you want to understand what specific data we hold, or if you have a question about how long we keep it, reach out to us through the contact routes listed in the support section below. We aim to respond to data queries within a reasonable period. Your rights here depend on your local law and eligible regions; not every action listed may be available in every jurisdiction.
Log in and open the account dashboard. Your registered details, wallet history and session records are shown there without needing to contact support.
Go to account settings to update your contact information. If a field is locked, submit a support request with the correct detail and we will make the change.
Use our support contact route to ask what data we hold, why we hold it, or how long the retention period applies to your record.
Our support team handles data-related requests alongside account questions. Reach out through the channels listed in the support section and reference this policy when you write.
If you have a question about your data, want to correct a record or need clarification on any part of this policy, the routes below are the right place to start. Reference your account and the specific question so we can respond accurately.
Open the chat widget inside your account to reach us directly. Describe your data question and include the account detail it relates to.
Send your data or privacy question to our support address. We will confirm receipt and follow up with a clear answer within our standard response window.
Many data actions — reviewing records, correcting contact details — are handled directly inside your account without needing to contact us first. Log in and check account settings.
We apply account-level security measures to protect the data you share with us. Session tokens expire after a period of inactivity, reducing risk from unattended devices. Password storage uses one-way hashing so we cannot read your credential in plain form. Cookie use is limited to session continuity and your display preferences — we do not use advertising-tracking cookies across third-party sites. Data retention follows a defined schedule: active account data is kept as long as your account remains open; transaction records linked to Nagad, Upay and Bank Transfer are retained for the period required to handle disputes and meet our operational obligations. After that period, records are deleted or anonymised. To request a change, correction or deletion, contact us through the support routes on this page.
Your login session expires after inactivity. We use one-way credential hashing so your password is never stored or accessible in readable form by our team.
Cookies on this platform are limited to keeping your session active and remembering display settings. You can clear or block them through your browser settings at any time.
We keep your account data while your account is active. Transaction records — including those tied to Nagad, Upay and Bank Transfer — are held for the period needed to resolve disputes, then removed.
To correct, update or delete data we hold on you, contact our support team using the routes on this page. Reference your account and describe the specific record concerned.
The questions below cover what we hear most often about data, account records and your rights under this policy. If your question is not listed here, reach out through the support routes above.
We collect the details you enter during registration — name, contact information and login credentials. We also collect device and session data to keep your account secure. Transaction references from Nagad, Upay or Bank Transfer are recorded in your wallet history whenever you deposit or withdraw.
Yes. Log in and open your account dashboard. Your registered contact details, wallet transaction history and session records are visible there. If you need a broader data summary, contact our support team and we will outline what we hold for your specific account.
Go to account settings after logging in. Most contact fields can be updated directly. If a field is locked or you cannot edit it yourself, submit a request to our support team with the correct detail and we will update the record on your behalf.
We do not sell your data. We may pass the minimum necessary details to payment processors — such as Nagad, Upay or Bank Transfer — to complete a transaction you initiate. Those processors operate under their own privacy terms, which this policy does not govern.
Transaction records linked to your deposits and withdrawals are retained for the period needed to handle disputes and meet our operational obligations. After that window closes, records are deleted or anonymised. Log into your dashboard to view the records currently on file.
This policy describes how we handle data on our platform. Whether you can access the platform and exercise the rights described here depends on your local law and eligible regions. If you are unsure about your eligibility, consult your local legal position before using the service.